Held TS
& Secret Clearances –WILLING TO RELOCATE
I am seeking a
challenging position with increased responsibility that utilizes my skills and
talent in provisioning, maintenance and repair of telecommunications and
network systems in a central office facility. Highly proficient technician managing
telecommunications equipment and daily network operations of secure and
non-secure network services. Engage in
isolating and analyzing complex network failures, and conducting repair
operations to restore system integrity, initiate reports and document facility records.
PROFESSIONAL
EXPERIENCE
Michael Hahn (dba) Knight Communications – Cloverdale, IN Nov 2004 to Present
Technical
Consulting
§ Manage telephone
line equipment and home-based computer networks. Provide end-user equipment
terminations for cable and wireless networking. Analyze client needs and
implement cost effective solutions—projects range from $50K-$200K for business clients
§
Installed
and configured over 60 Windows™ operating systems and associated software
applications for high school computer education department within compressed
time schedule—project valued at $100K
§
Assigned
appropriate protocols for secure networking in a Windows™ operating system
environment. Encryption protocols included WEP, WPA and PSK, security and
transmission protocols such as TCP/IP, FTP, SFTP, HTTPS, and SSL
§
Completed
project in 72 hours to meet scheduled deadline for start of new class term
Harris
–Raytheon ICT Contractor – Alexandria, VA Jul 2004 to
Oct 2004
INCO Technician
§ Led a four-person,
stop gap installation team installing network communications hardware at
multiple FAA locations for the Federal Telecommunications Infrastructure
Project
§ Streamlined
efforts averting further scheduling delays resulting in a 60% increased
production restoring the projects scheduled timeline
§ Travelled
extensively implementing new communication infrastructure at client locations as part of the
$1.9 billion project
MCI Communications Corporations –
Washington, DC
Sept 1981 to Dec 1997
Project Liaison
On-Site Technical Ambassador
§
Executive Liaison to key
stakeholders providing operational support for the FAA Leased Inter-facility
National Air Space Communications System (LINCS), and Federal
Telecommunications Infrastructure (FTI)
§
Isolated complex system faults and applied
enterprise solutions in the
restoration of critical communications.
Performed database backups for 18 LAN and WAN based nodes for the
Indianapolis Air Route Traffic Control Center (ARTCC). Maintained system reliability to 99.999% on
multi-million dollar system. Met and exceeded established performance
standards across the board
§
Managed
information logs, files, and records of circuits and systems. Conducted trend analysis of system integrity and
circuit performance for national telecommunications
United States Air
Force
Nov 1976 to Jul 1981
Cyber Transport—Formerly Technical Control Systems Specialist
Key
Results:
§ Executed fault
isolation and equipment repairs in support of worldwide communications network.
Maintained 24X7 network reliability to meet DOD Standards on multi-million and billion dollar systems
§ Conducted monthly
and quarterly quality control testing of system and network
equipment—maintained 99% reliability standards
§ Initiated analysis
and replaced defective system components in a (COMSEC) Technical Control
Facility ensuring 100% system reliability and security
§ Analyzed and
tracked circuit and system outages, maintained log files and records, and prepared
weekly status reports at worldwide operational sites
EDUCATION
BS, IT, Network Admin Western Governors University, Salt Lake
City, UT Winter 2013
Community College of the Air Force,
Maxwell AFB, AL
Telecommunications Systems
CERTIFICATIONS
Microsoft-Maintaining
Security in a Windows Server 2008 Environment
CIW
v5 Associate, CIW Web Foundations
Comptia: A+ - Network + - Security +
4602 Network
Management Operations & Installation
3600 Bandwidth Manager Operation/Maintenance
3645 Bandwidth Manager Operations & Installation
D1200 PBX programming & configuration
High Speed Data Systems & Wideband Assessment
AWARDS
Two “Excellence
in Service” awards for outstanding
customer service and teamwork as Lead Technician for the Great Lakes Region,
Indianapolis Operations Center